Focus on Automation: 75% of 2025 roles use AI in collections.
Digital Invoicing: e-Invoice and payment portals.
Customer-Centric Collections: Empathy and retention balance.
Global AR: Multi-currency and compliance.
Predictive Analytics: AI for delinquency forecasting.
Team Hybrid Management: Remote coaching tools.
Sustainability Metrics: Green credit policies.
Regulatory Agility: GDPR, CCPA in data handling.


